This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cucupie.com (the “Site”). By visiting and continuing to access our website, you are agreeing to the terms and conditions set out in this Privacy Policy. This Privacy Policy outlines in general terms how CUCUPIE and its related bodies corporate (referred to in this Privacy Policy as “we”, “us” and “our”) collects, holds, uses, and discloses your personal information in accordance with applicable legislation.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org. We use cookies to:
Enhance your online website experience;
Track and report on website usage;
Personalize your experience and make it easier for you to do what you want.
Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns).
We may use information to conduct retargeting on external marketing platforms such as social media, Google, and email marketing.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-Out.
We may provide hyperlinks to third-party websites that we do not control. We do not accept responsibility nor make warranties with respect to the collection, use, disclosure, or storage of your personal information when accessing those websites. It is your responsibility to review the privacy policies of any websites you access.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
TEXT MARKETING & NOTIFICATIONS
By entering your phone number in the checkout, subscribing via our subscription form, or using a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 per month. Consent is not a condition for purchase.
To unsubscribe from receiving text marketing messages and notifications, reply STOP to any message sent from us or use the unsubscribe link provided in any of our messages. Message and data rates may apply.
For questions, text HELP to the number you received the messages from, or contact us at hello@cucupie.com.
BEHAVIOURAL ADVERTISING
We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, visit Network Advertising Initiative.
You can also contact CUCUPIE directly to address your request.
DO NOT TRACK
We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, contact us at hello@cucupie.com.
We process your information to fulfill contracts (e.g., orders) or to pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it.
MINORS
The Site is not intended for individuals under 18 years old. All users accessing CUCUPIE (www.cucupie.com) must be over 18 years old. All people subscribing to our mailing list or social media platforms must also be over 18.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices, legal, or operational reasons. Updates will be posted on our website.
CONTACT US
For more information about our privacy practices, questions, or complaints, contact us by email at hello@cucupie.com.
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